Persons considering making a complaint are advised to speak with the Complaint Officer in their ASKSA Region, who will describe the processes involved. Persons who wish to make a complaint may do so by completing a Complaint Form. Complaint Forms must be fully filled in and signed in order for ASKSA to take action. A copy of the complaint will be given to the Practitioner involved. Verbal complaints cannot be actioned or recorded.
Complaints Forms are available from each Regional Secretary/Complaint Officer of ASKSA and right here. The Complaint Form may be submitted to the relevant Complaint Officer. A Complaint Officer and a Hearing Committee will handle all aspects of the complaint and attempt to resolve the matter. If recommendations are to be made concerning the practitioner involved, then these are to be referred to the National Committee for its consideration and decision.